Problem Solving in the Workplace

This course helps you build practical problem-solving skills for the workplace. You will learn how to recognize problems, gather information, understand causes, create solutions, make decisions, and follow through professionally. You will also learn how to work with others, use AI responsibly, and improve from each problem-solving experience. Throughout the course, you’ll see prompts designed to spark reflection. Talk with your AI coach to practice solving real workplace problems with confidence.