Creating a more inclusive work environment involves recognizing and addressing any biases or barriers that may exist in the workplace. This can include providing accommodations for individuals with disabilities to ensure that all employees feel heard and valued. 

Once you have a better understanding of the strengths and weaknesses of your workplace, you can begin to take action steps to address any identified issues. This may involve implementing new policies or procedures, training employees on diversity and inclusion, and ensuring that all employees know the importance of creating a welcoming and supportive customer environment.