Updated: Dec 1, 2021
Each organization develops its own key performance indicators to recognize its achievements and to manage its resources effectively. Consequently, numerous and specific KPIs are developed and used by organizations. Below we’ve provided a table to categorize a small sample of KPIs that could be used. The metric to be used, number or a percentage, has not been detailed as that depends on how a specific organization want to use the metric.
Headings in the table are as follows:
TA = Talent Acquisition
TD = Talent Development
TE = Talent Satisfaction/Engagement
Q = Quality/Value of Offering
SM = Sales and Marketing
CS = Customer/Client satisfaction/Engagement
SR = Social Responsibility
T = Transformation
F = Financial